Job Description
We just opened our Charlotte office, the first Improveit market outside Ohio, Kentucky, and Tennessee in 37 years, and we're hiring the person who will build the sales team that carries it.
As our Outside Sales Trainer, you own the three-week initial training that turns new hires into Design Consultants. You prepare it, you facilitate it, you assess every trainee, and you make the call on who is ready to run a lead in a customer's home. You also own the onboarding experience end to end, partnering with HR and IT so every new rep walks into day one with paperwork complete, an iPad in hand, and a sales kit on the table. This is a teaching job with a scoreboard attached: how your graduates perform in the field is how your work gets measured. Charlotte is brand new. Every rep who sells here will learn the job from you! Who We Are Improveit Home Remodeling has served homeowners since 1989. We specialize in replacement windows, bathroom remodeling, and kitchen remodeling, and after 37 years across Ohio, Kentucky, and Tennessee, Charlotte is our first market in the Carolinas. We are BBB-accredited with an A+ rating, a 22-time Consumers’ Choice Award winner, and we have completed more than 75,000 jobs, roughly one in four for a repeat customer.
Our people tend to stay. We promote from within as a matter of practice; we put real money and real hours behind developing our teams, and we recognize performance in ways people actually care about.
What You'll Own NEW HIRE ONBOARDING - Own onboarding for every new Outside Sales rep: onboarding paperwork, class scheduling, sales kits, hotel arrangements, and logins across our sales tech stack
- Communicate class time, date, and location to new hires, and answer their questions before they ever walk in
- Partner with IT so every iPad and piece of training technology is ready and working at the start of class
- Partner with HR so all onboarding paperwork and new hire information is completed promptly
THREE-WEEK INITIAL TRAINING - Facilitate the three-week Outside Sales initial training using Improveit’s Pillars of Training and the IHR Sales System
- Print and prepare the Learner’s Guides for each class
- Assess each trainee and make the judgment call on who passes, collaborating with the Sales team so every graduate can run leads effectively
- Build the Initial Training Reports that go to Sales Leadership for each graduating rep
- Keep the Outside Sales leadership team current throughout the class on where each new hire stands
ONGOING TRAINING & DEVELOPMENT - Assist in facilitating and overseeing our 12-week new rep development program, including ride-along appointments in the field to coach reps live
- Facilitate cross-training for current reps on additional product lines as needed
- Help Learning & Enablement leadership create new training content and update what exists
- Facilitate Bootcamps and small-group training across our offices as needed
What You Bring REQUIRED - 5+ years of experience in Sales Management, Sales Training, Learning & Development, or Adult Education
- 5+ years of experience in the home remodeling industry, preferred
- Demonstrated success selling home improvement products
- Knowledge of residential construction, preferably windows, kitchens, or bathrooms
- Proficiency in modern sales techniques and strategies
- High proficiency in training, specifically adult education and sales concepts
- High proficiency in coaching, providing both high support and high challenge in a learning environment
- Very strong written and verbal communication skills
- The ability to assess and educate people from a wide range of backgrounds and experience levels
- Strong technical acumen with software and apps, specifically the Microsoft 365 Suite and Canva
- Highly organized, with strong attention to detail and accuracy
PREFERRED - Bachelor’s degree in Business, Management, Education, or a related field
What We Offer - Competitive Salary
- Paid Time Off : vacation, holiday, and sick time
- Health Benefits : medical and dental coverage options
- 401K Savings Program
- AFLAC Supplemental Insurance
- Career Advancement Opportunities : we promote from within!
- A positive, collaborative, and growth-oriented culture
- The stability of a 37-year-old company with an A+ BBB rating, plus the ground-floor energy of a brand-new market
Job Tags
Full time, Traineeship, Work at office