Job Description

Hello,

Hope you are doing well

My name is Sunny Kori, and I’m a recruiter with ACL Digital . I came across your profile and was impressed by your background. We currently have an exciting opportunity for a role “Public Health Office Assistant“ that I believe aligns well with your skills and experience.

If you're open to exploring this opportunity, please reply with your updated resume and availability for a quick call.

Requisition ID - 66478

Requisition Name - Public Health Office Assistant

Lebanon, Tennessee 37087 - On Site

Estimated Duration: 11/30/2026 - 06/30/2027

Job Overview:

Dental Public Health Office Assistant

Seeking a Dental Public Health Office Assistant. CHS provides public health, primary care, and dental services in local health departments throughout the state. The Dental Public Health Office Assistant performs clerical tasks in the health department dental clinic(s). These tasks include patient registration, scheduling, patient check-in and check-out, patient reminder and follow-up calls, referral coordination and other duties as assigned. Applicants should be customer-focused, self-motivated, team-oriented, and willing to travel as needed, throughout the region.

Key Responsibilities:

Schedule and manage patient appointments

Inform patients of any visit requirements

Collect and update client demographic information for registration purposes

Review documentation to determine eligibility for federal and state programs

Input data into the health department management information systems

Interact with multiple computer software systems to input/receive information

Process the cash drawer and balance to ensure fiscal responsibility

Inform clients of their rights and responsibilities for participation in programs

Obtain prior authorization per guidance, before releasing medical information

Assist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable

Compile appropriate forms for services requested to ensure efficient clinic flow

Scanning and Indexing records into the electronic dental record

Maintain a positive, constructive, and cooperative work environment

Minimum Education and Experience Requirements:

High School Diploma or equivalent and experience equivalent to two years of full-time customer service delivery and/or clerical/office work. This position requires a current driver’s license and Tennessee Bureau of Investigation background check.

Substitution of Education for Experience: Course work credit received from an accredited college or university may substitute for the required experience on a year-for-year basis to a maximum of two years (e.g., 45 quarter hours may substitute for one year of the required experience).

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